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PointCaaSCX • CCaaS • Agentic AI

Legal

Privacy Policy

How PointCaaS collects, uses, and protects the personal information you provide through this website.

Draft for review. This document is a working template and has not yet been reviewed by qualified legal counsel. It must be reviewed and adapted to PointCaaS's actual data-processing activities and applicable jurisdictions before the site goes live.

Last updated: 16 August 2026

Information we collect

We collect the information you choose to provide through our contact and consultation forms, and limited technical information automatically generated when you visit the site.

  • Information you submit: name, company, business email, phone number (optional), area of interest, project stage, and the content of your message.
  • Technical information: IP address, browser type, pages requested, and referring page, recorded in standard server logs.
  • Consent record: whether you agreed to be contacted, and when.

How we use your information

We use the information you provide to respond to your enquiry, to route it to the right people on our team, and to maintain a record of our communications with you.

We use technical information to operate and secure the site, diagnose faults, and understand aggregate usage. We do not use it to build a profile of you as an individual.

Legal basis for processing

Where the GDPR or similar legislation applies, we process the information you submit on the basis of your consent and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by contacting us.

Sharing and disclosure

We do not sell personal information. We share it only with service providers who help us operate this website and communicate with you, and only to the extent necessary for that purpose. We may disclose information where required by law.

Retention

We retain enquiry information for as long as necessary to respond to and follow up on your request, and to meet our legal and record-keeping obligations. Server logs are retained for a limited operational period.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, to object to processing, and to data portability. To exercise any of these rights, contact us using the details below.

Security

This site is served over HTTPS. We apply administrative and technical measures appropriate to the limited personal information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.

Contact

Questions about this policy can be sent to hello@pointcaas.com.